What is inventory tracking or the definition of hospitality Inventory?

The number of rooms available for a hotel to sell or distribute across all channels is called an Inventory.

An Inventory management system for hotel makes it possible to control what type of rooms and how many you make available to a particular market segment.

Sometimes, a hotel may want to make accessible a certain number of rooms to a particular market, for example: a group of business people who wish to use the hotel’s conferencing facilities over a two- or three-day stay. After making this group booking, the hotel can enter into their Inventory book the number of rooms filled. Based on this information they can then adjust their prices for the remaining available rooms in the hotel, if they need to.

Most hotels have an Inventory. In fact, not to have one is a poor business decision, as knowing room availability at all times can be useful when making rapid decisions. When looking to maximise profits, to check hotel room availability data can give a hotel a competitive advantage in the marketplace.

Xotels is a leader among hotel management companies. We help independent hotels outperform their competition with our hotel revenue management services and HotelScienz revenue management system.

Posted in Hotel Management

Revealed: Insider Tips to make your hotel the best hotel for kids

Travelling with children is an adventure in itself, and as a hotel manager you venture into it when you host families at your hotel.

Helping parents with the logistics of travelling with their kids is a huge part of the job while simultaneously providing a stay at your hotel that is fun, inspirational and relaxing.

If you want to help level up your hotel into an industry benchmark for child-friendliness, now is the time to look beyond merely offering a standard family room and embrace fresh, creative, new ideas in hotels for family to win business and keep them coming back time and again.

Here are some creative hotel ideas for you to consider.

BOOSTING YOUR HOTEL’S APPEAL TO FAMILIES

As hoteliers we increasingly have to dazzle our guests with new, fresh proposals on a regular basis. And families present two buyer personas in one. We must cater to the needs and desires of both parents and children.

With this in mind, what can your hotel do to attract families in a unique way that trumps your competition?

At Xotels we have worked with many hotels on improving their appeal to families. We see this niche target market as a great opportunity, but unfortunately many hotels are not addressing their needs adequately.

One common theme is that families love package offers, complete with meals, activities and perks. And those with activities for young children and early-year adolescents in particular are the most successful. Here are five initiatives you can consider implementing.

  1. Form a partnership with brands or prominent public figures that complement your own brand. These can include cultural and sports icons unique to your city.
    2. Appeal to adventure-seeking families by promoting your hotel as a family destination with nearby activities. These can include cultural hotspot visits like a museum, castle or zoo, and sport activities, excursions or events.
    3. Target families with high disposable income by positioning your hotel as a premium-level location for a family getaway, fully prepared with a range of outstanding children’s activities and services to help parents relax and unwind.
    4. Target families on a budget by offering family room deals including triples and quads. Especially in times of typically lower occupancy this is an effective tactic.
    5. Create unique, memorable themes for your family packages. Two examples are: (1) “Our first family holiday!” and (2) “The great outdoors family weekend away”.OPTIMISING YOUR FAMILY PACKAGE PROMOTION
    It is of course essential to promote your family packages to the decision makers in the family: parents. Due to the logistics of organising a family holiday around kids’ time off school and parents’ time off work, families usually arrange their vacations in advance. With this in mind, how can you best promote your family packages? Here are three suggestions.

    Send quarterly newsletters to guests with families that detail your upcoming packages that they simply can’t miss out on. This also presents an opportunity to attract early bookings with offers and special deals.

    Partner with bloggers and online publications that write about family activities for your geographical area. Parents are often very receptive to recommendations from recognised authority sources. Many online family publications and social media accounts have enormous influence with parents.

    Publish and promote professional photos and videos of the activities, spaces and locations that form your family packages on your website, on your social accounts and also consider paid PR campaigns via social media and traditional media, including print and radio.

    MAKE YOUR HOTEL FAMILY-FRIENDLY

“Family-friendly” as a concept refers to all family members as a unit but as individuals too. Here are three family member age groups (adults, toddlers and young children) with various ideas for each to consider.

  1. FOR PARENTS
    i. Propose activities for Mum and Dad to enjoy together, such as a romantic meal or leisure pursuit, while offering supervised creche services for babies and on-site entertainment options for older children.
    ii. Create postnatal or pampering activities and treatments for Mums to re-energize, but be sure to also offer any Dads a range of services to choose from too. Pursuing individual parent activities in such a way also appeals to any families staying with just one parent.
    iii. Offer a “Baby Breakfast”. This sees child carers pick a family’s baby or babies up early in the morning to be fed and cared for, allowing the parent(s) alone time to enjoy a restful morning, relaxing breakfast or revitalising spa session.
    iv. Provide babies and/or young children with swimming lessons with a qualified child instructor. Parents can also join or watch on from the side.2. FOR BABIES (0-3 YEARS OLD)
    Travelling with babies can be complicated and therefore it isn’t so common. But this can be an advantage to hotel managers. Simply through investing in the following kinds of items and services that help provide baby care, your hotel will stand out from your competition by showing that you accommodate families as a priority.
  2. Cribs
    ii. Baby trolleys
    iii. Babysitting, creche and playpens
    iv. Nappy bins
    v. Changing mats
    vi. Bottle warmers
    vii. Arranged agreement for callout doctor visits should they be necessary
    viii. Baby essentials such as nappies, wipes and cream as part of a toiletries pack

    3. FOR PRE-TEEN CHILDREN (4-12 YEARS OLD)
    Kids menus including healthy options
    ii. Kid-size pyjamas and bathrobes
    iii. Activities including child care such as bike tours, water sports, cooking lessons, or interactive pursuits including outside treasure hunts or geocoaching
    iv. LEGO butler or any toy delivery in the room, by developing a toy room-service menu. If room-service is not your strong suit, you can reserved a drawer only for toys, for children to enjoy in their room.
    v. Bedtime story butler, reading the perfect bedtime story according to your kids
    vi. Children afternoon tea or a play-area that you can do in a conference room or in the bar area, to optimize these spaces, sometimes quiet in the afternoon (under-supervision of course)
    vii. Candy Man within the hotel, to deliver candy, chocolate bar or gummy bears with his cart
    viii. Welcoming gift for kids: you can include hotel T-shirts, coloring book, yo-yo, teddy bear.. .Personalized it according to your hotel identity!

    THE FINAL WORD

Many families want to spend quality time together on holiday, while others prefer let their kids enjoy themselves while the parents enjoy some time to themselves, and others want a bit of both. Successful hotel management explores and caters to all these preferences by listening carefully to guests regarding services and facilities, in order to inform any necessary update decisions.

Trends and issues in hotel industry are now constant, it is the hotel manager that is proactive and prepared that will achieve the greatest commercial success while delivering an outstanding service that turns families into happy, repeat-stay guests.

These reflections are based on our first-hand experience at Xotels working with scores of leading hotels around Europe and beyond on successful hotel family service implementation. I hope they provide you with some valuable insights into how to boost your own family-friendly appeal.

Xotels is a leader among hotel management companies. We help independent hotels outperform their competition with our hotel revenue management services and HotelScienz revenue management system.

Posted in Hotel Management

5 Unconventional Luxury Hotel Services to Improve your Hotel Brand Positioning

Our role as Xotels has developed over time from revenue management into a full hotel management company, we are now looking way beyond pricing and distribution for hotels. We are actually also developing interesting hotel concepts, and for this it is important to keep up to date with the latest luxury hotel market trends.

The (luxury) hotel industryhas welcomed an unprecedented level of luxury. The rising demand for this extravagance is the increasing guest pursuit of meaningful, personalized experiences that are at the same time unique, exclusive and memorable. Join me in this post and discover 5 of the most brilliant hotel offerings that deliver the ultimate experience in luxury.

At Xotels, we work with a number of hotels that offer such services. From this first-hand experience, we have seen that luxury hotel guests don’t want to be seen as capricious and wasteful. They value their privacy, yet seek out luxury stays for the unique surprises and thrills that hotel management can offer.

By surpassing your guests’ expectations with a spectacular 5-star hotel service, your hotel will quickly gain a reputation for an unforgettable, must-have experience.

We have gathered some examples from hotels around the world to inspire you;

  1. PAPARAZZI POLICE

Keeping their vacation private is the minimum that your guests can ask of your luxury hotel, right? But, if for instance you have celebrity guests whose daily life involves being followed by paparazzi, maintaining such privacy presents challenges.

To solve this paparazzi problem, the Las Ventanas hotel in Los Cabos, Mexico came up with an innovative solution to ensure their guests’ privacy and an enjoyable stay. This hotel’s staff are equipped with reflective screens, which protect their guests from prying photographers. These “Paparazzi Police” use their screens to shine light at the photographers, which ruins their photos.

Not only that, it also works as a deterrent, as photographers know that there is now little point in trying to take photos at Las Ventanas.

2. PERSONALIZED FIREWORK DISPLAY

We focus on Las Ventanas again, as the luxury hotel offers a spectacular personalized, private fireworks show. Costing around $1,700 per minute, guests can easily personalize it to their liking. It is another service that helps create a truly unique, unforgettable experience in a part of the world that is known for its mesmerizing natural beauty.

3. ONSITE GIRAFFES

Located in the Langata suburb of Nairobi, Giraffe Manor is an exclusive boutique hotel. Like its name suggests, it is home to a large group of giraffes, which can be seen walking around the 12 acres of hotel land, and are known to greet guests by frequently poking their heads into their windows!

Giraffe Manor is one of Nairobi’s most iconic buildings, hosting international guests since the 1930s when affluent Europeans began to visit for a safari trip. But, by far the hotel’s most stunning attraction is its beautiful and friendly group of giraffes, which year after year continues to entice guests in search of luxury hotel experiences.

While you may not be able to offer onsite giraffes at your own hotel, perhaps Giraffe Manor can inspire you to come up with your own unique offering.

4. HOT AIR BALLOON RIDE

Breathtaking experiences are a favorite of luxury hotel guests prepared to pay extra for the privilege. One such experience is a ride in a hot air balloon. And one such hotel that offers this service is the Kale Konak Hotel, located atop Cappadocia in Turkey.

Leveraging its position amid a location of natural splendor, this hotel helps its guests by organizing a hot air balloon ride, which promises a stunning experience of a lifetime.

How can your hotel take advantage of its surroundings to offer thrilling adventures and experiences?

  1. SUNSCREEN-SPRAYING BOOTHS

Hotel guests don’t want to worry about anything when they enjoy the beach or the resort pool at remote and exclusive locations. And if there’s one thing that can ruin a vacation, it’s sunburn. Proactive hotels take it upon themselves to help guests prevent burning up by including sunscreen-spraying booths as a standard luxury hotel service. In particular, many Caribbean hotels offer this service, loved by solo travelers, couples and families alike.

After all, even if a guest carelessly forgets to apply sunscreen and suffers the consequences, they are much more likely to associate your hotel with the negative experience. By offering sunscreen-spraying booths, you cancel out this possibility and create a value-added service for your guests, so they can enjoy their vacation in full.

THE FINAL WORD

More and more hotels are trying to make their guests’ stay as special as possible so in the near future, many of these unconventional services will be offered by more luxurious hotels all over the world.

This being said, a great hotel manager goes beyond what customers say they want, helping them to realize their wildest dreams by combining fun, joyful experiences with exclusive, unique services that make them feel important.

Xotels is a leader among hotel management companies. We help independent hotels outperform their competition with our hotel revenue management services and HotelScienz revenue management system.

Posted in Hotel Management

How to Get Millennials to Book your Hotel online?

So by now we should all know that Millennials represent the largest consumer demographic group in the world today. And more importantly for the hotel sector, they love to travel. For these reasons, it is critical to the success of your hotel management strategiesto appeal to the millennial market.

This consumer group is made up of people born between 1981 and 1996, which in 2018 equates to ages from 22 to 37. With the baby boomer cohort retiring and millennial spending power increasing, it will be the latter group that will increasingly drive the success of your hotel over the years to come.

So, here a brilliant tactic and tip to get millennials to book your hotel time and again.

OPTIMIZE ONLINE BOOKING CHANNELS

Is your website up to date? Does booking through it take less than a minute? Does your hotel have actively managed social media accounts across a range of platforms (Instagram, Twitter, Facebook, Snapchat)? Do they drive traffic for direct bookings?

If the answer to any of these questions is no, your online booking channels are not optimized, and you are almost certainly losing customers to your rivals.

Millennials are the most tech-savvy demographic in history. Frankly, if you don’t meet their tech expectations, they will find a hotel that will.

Here’s a quick to-do list to make sure your direct hotel reservationsare as plentiful as they can be:

i) Carry out an in-depth assessment of website optimization for the millennial market and implement the necessary updates. And with 46% of travel booked through a mobile phone or tablet, it absolutely must be enhanced for mobile.

ii) Integrate a online booking management systemthat is designed with millennials in mind, for a speedy, user-friendly reservation experience. We need to go beyond the basic off the shelf booking engines, with only 1 small image per room type and one line of text. It is time for a big revamp, and give the IBE a look and feel more matching Tinder or InstaGram.

iii) Plan and implement a detailed social media strategy to drive direct millennial traffic to your website. Which platforms should you be on? Are you consistently producing and recycling content that can be shared and liked?

Xotels is a leader among hotel management companies. We help independent hotels outperform their competition with our hotel revenue management services and HotelScienz revenue management system.

Posted in Hotel Management

What is the meaning of hotel room forecasting in the hospitality industry?

Any hotel seeking to maximise profits, should look ahead and try to predict a future situation. One way to do this in an organised manner, is to create something called a Forecast. Hotel forecasting can be done at any time of year, by any kind of establishment in the hospitality sector (not only large hotels but also small, independent hotels) across the world.

Revenue forecast formula
The best way to Forecast future bookings and demand is to use a calculation – to ask a relatively simple question: ‘At our hotel, what is the likely expected revenue in 2019, based on our revenue management team’s analysis of figures from 2018 (occupancy and average rate)?’

A Forecast of hotel revenue need not only be based on a whole year, of course. Sometimes it can be useful to create a month-to-month, or even a week-to-week forecast!

Room forecasting is something that no hotel should ignore, as it can help monitoring and foreseeing trends in consumer behaviour and therefore accurately gauge the demand of each season.

You can find more detailed information on Forecasting on our Blog.

Xotels is a leader among hotel management companies. We help independent hotels outperform their competition with our hotel revenue management services and HotelScienz revenue management system.

Posted in Hotel Management

What is the meaning / definition of Inventory in hotel industry?

The number of rooms available for a hotel to sell or distribute across all channels is called an Inventory.

Hotel room inventory management makes it possible to control what type of rooms and how many you make available to a particular market segment.

Inventory management in hotel industry
Sometimes, a hotel want to make accessible a certain number of rooms to a particular market, for example: a group of business people who wish to use the hotel’s conferencing facilities over a two- or three-day stay. After making this group booking, the hotel can enter into their hospitality inventory book the number of rooms filled. Based on this information they can then adjust their prices for the remaining available rooms in the hotel, if they need to.

Most hotels have a hospitality inventory management system. In fact, not to have one is a poor business decision, as knowing room availability at all times can be useful when making rapid decisions. When looking to maximise profits, having room availability data at your fingertips can give a hotel a competitive advantage in the marketplace.

Xotels is a leader among hotel management companies. We help independent hotels outperform their competition with our hotel revenue management services and HotelScienz revenue management system.

Posted in Hotel Management

What is the meaning / definition of competitive set in hotel industry?

What is a comp set? A Competitive Set (or Compset) is a group of hotels that are seen as direct competitors to your own hotel.

Hotels will often compare their performance against competitive set hotels, in order to find ways to make their own offering more competitive.

Competitive sets are used for benchmarking purposes, market penetration analyses and to help develop positioning strategies. Many hotels uses rate shopping tools to compare their current pricing with the ones of their competitors in order to make proper pricing decisions.

What kind of hotels to put in your hotel compset?

A hotel in any given area will not necessarily compete with all the hotels in that area for the same sources of demand. For a hotel market study, it is necessary to determine which hotels compete with the subject hotel and to what degree, and it is likewise important to eliminate those hotels that are not competing for the same demand. To this end, all the lodging facilities in a market area should be inspected and analyzed in order to support the selection of the appropriate competitive.

Xotels is a leader among hotel management companies. We help independent hotels outperform their competition with our hotel revenue management services and HotelScienz revenue management system.

Posted in Hotel Management

Unconstrained definition: What is Unconstrained Demand in the hospitality industry?

The definition of Unconstrained demand refers to the quantity of rooms in a hotel that could be sold if there were no constraints, no limits.

When considering unconstrained demand revenue management, a hotel manager or revenue management team must ask themselves: “If there was no limitation whatsoever on our hotel’s capacity, during, say, the Christmas and New Year holiday period, what would the total demand for rooms amount to in monetary terms?”

But what is the use of knowing this, you might ask yourself!

Well, when total demand for a particular date is identified irrespective of capacity, a hotel can then plan better for the future and perhaps even take steps to increase capacity, to accommodate the demand and therefore maximise revenue. It can also gauge better or even accurately calculate what price to charge for different types of rooms and suites around/on a certain date or period

Xotels is a leader among hotel management companies. We help independent hotels outperform their competition with our hotel revenue management services and HotelScienz revenue management system.

Posted in Hotel Management

What is Ancillary Revenue in Hotel or Resort and how to generate?

What can you do in your hotel or resort to generate additional income? It often sounds easier than it is in reality. We have been brainstorming and have come up with some great hotel management tips to sell extra services. And then there is the next challenge with upselling and cross-selling. There are several extra services to offer in our hotels but how do you know what is most profitable. Which ancillary revenues bring more income while require less effort in terms of investment, time spent and people dedicated?

Hotel Revenue growth? Start Upselling from Today and Maximize the Revenue

Over the last weeks, we have been racking our brain and plowing through hotel websites to gather best practices for upselling and generating ancillary revenues in hotels. We have looked at our own portfolio, and outside to come up with a list of amazing tips.

Whatever the size of your property, the potential of ancillary revenue is big and the options to get it can be very creative …

ANCILLARY SERVICES IN HOTELS, WHAT OPPORTUNITIES EXIST?
Your hotel has high occupancy, the reviews of your resort are good, or your want to increase the average income of your hotel or resort. This is the moment when you ask yourself “What is next?” Annual industry reports say that ancillary sales will account for more than 18% of a ‘tourism business’ total revenues. Want your piece of the pie?

There are 4 different ways to use ancillary revenue in hotel and start with a total revenue management strategy:

1º CREATE PACKAGES:
Bundle ancillaries (add-on services) with higher category room types. This option is known as “Themed Packages”, and is all about selling an experience. You can call them romance, adventure or family packages.

Be aware that some guests look for the entire travel experience, but others prefer to organize flights and hotels first … and think about activities after. Address both:

– Offer themed packages on your web so they can choose it during the booking
– A week after a room booking is completed, send an email to the guests offering the activity (with a nice picture and the price), and upsell to them…

Do not limit yourself: if you do not have facilities for activities, partner with local third parties. We talked about this as well in our last article about what hotels can learn from AirBnb.

Examples on How to apply this Ancillary Revenue idea to Resorts

You have a nice hotel or resort in a beautiful location, congratulations! Some guests will choose your location and will find you, but you can do much better…

Use your surrounding to sell a broader experience, that goes beyond your hotel. Add a pack of activities in the form of a package and find one key activity related to each target customer market (young adventurers, couples, seniors). Two awesome examples:

Spa

Did you know, you don’t even need to have a spa to actually position / market your property as a Spa Hotel? Look at Hotel de Londres y de Inglaterra in San Sebastian, for instance. Here we have partnered with the high-end La Perla Spa and created a wonderful package.

People swimming at the Spa La Perla

Romantic Escape

It is one of the most looked for searches on Google for your destination. So why not offer it on your website? You can do a simple champagne and chocolate offer, or build a more extensive romantic package with a dinner for 2 in an exclusive location or restaurant. You can let your imagination do the work.

Golf & Sports

A popular sport, with dedicated travelers. Again, there is no need to be on or next to the golf course. Build a package together with the local golf course.

And what other activities can we target just as golf? Hiking, diving, cycling, kite-surfing, paddling, kayak, and many more …

Other packages that come to mind: culinary, family activities, cultural, city tour, weekend break, etc

2º TARGET A CLIENT NICHE MARKET
Choose a niche client market and be the best there. To properly cover the niche you will have to adapt your property and your communication. The good part of this strategy is that you can, and should, offer related services to improve the experience and your guests (and charge them for it…)

Dog Friendly Hotel

Pet owners are known for being very generous with their furry friends. But the hospitality industry is slow in getting adapted to cover their needs. Not just in terms of accepting pets at hotels, but also for offering special products for them. So we have put some ideas together for you:

– Offer a pet friendly room rate that includes an extra mini bed for the dog and a pack of plastics bags, a toy and some dry food
– Have a little shop with products that the pet owners might need during the stay
– Partner with a veterinary, so you can easily offer it in case is needed
– Propose services such as dog walking, dog washing, dog daycare, so guests can go to touristic activities while their dog is enjoying too!

Family & Kid Friendly

Do you have Family Rooms in your hotel? How will families find your hotel when searching on Google … a fair question to ask, if you want them to stay at your hotel, right?

Family vacations are expensive, and a cool family friendly hotel is the perfect option. But is your hotel truly kid friendly? What activities inhouse and outside do you offer?

Some ideas to ponder on …

– Nursing and childcare service, to help parents to rest some hours a day and enjoy the city by themselves.
– Early check in and late check out, so they can easily adapt logistics to the schedule of the children.
– Propose a daily schedule of paid activities for children at various ages in the city and the nature…and adult activities organized at the same time.
– Sell nice but simple and healthy packed lunch to take out, for a day on the town.
– Offer family rooms to keep their spent low and also to make easy the night care of the little kids.

3º GET ROI FROM UNDERUTILIZED AREAS
True, every refurbishment requires money spent but…Have you ever calculated the ROI of any of the actions below?

– Call to advertising agencies and startup incubators to offer them your garden for their events, do it for free the first time, make stunning pictures and get awesome reviews … and after you can start charging for it.
– Are your meeting rooms being used all the time? Could they be used as a space for for photographers to do a photoshoot? Or as a space for companies to conduct interviews, recruiting staff?

You could potentially also turn it into a co-working space … it all comes down to math. The trick is to make the spaces as polivalent as possible, and not just for banquets or weddings …

4º CREATING A COMPETITIVE EDGE
OTA and Meta-Search are still very focussed on selling rooms. So it is up to you to make your hotel stand out, and add experience to the mix.

The key to succeed is to be an expert on your customer profile and to clearly define which product or service could be interesting for them…at each stage of the customer journey, because if you do it on this way the offer will be seen as a valuable proposal instead of a sales opportunity.

– Offer some low cost service during the booking process:

Stand out from your competitors with a pick up on the airport or a free parking spot. What surprises me the most is the big number of properties that are including this service already but do not highlight it during the booking process!

– Inspiration and planning during and after the booking:

Offer activities for guests who need inspiration and for the ones that think about activities days after the hotel reservation is done. Zoku Hotel sends an email with upgrade offers and San Nicolas Hotel in Belgium offers a delicious chocolate tour on their web.

– Offer paid activities during the stay too. Your front desk can mention it to the guests at the arrival. It could be cooking classes of local recipes on rainy days… or yoga lessons at your lovely rooftop.

– Partner with local artists and decorate your hotel with pieces of art available to buy. See an example of the Omni Hotel in Dallas that is exhibiting more than 7000 artworks at common areas and at guestrooms.

Xotels is a leader among hotel management companies. We help independent hotels outperform their competition with our hotel revenue management services and HotelScienz revenue management system.

Posted in Hotel Management

Demand in hospitality industry; what is the meaning /definition of it?

By Demand, we mean the level of consumer interest and need: demand for beds, demand for family rooms, demand for conferencing, event space, rentable scuba diving gear…

If a manager asks a chef: ‘Jacques, did you serve a lot of meals in the restaurant tonight?’ she could also frame the same question like this: ”Jacques, was there high demand for meals in the restaurant tonight?’

Demand for products and services can change a little, or a lot! For example, hotels in Austria’s Tyrol will experience a noticeable increase in demand for rooms during the peak skiing season, but during the low season demand could be worryingly small.

Generally, prices amplify as demand grows, and vice versa.

How to create a demand forecast?
A demand calendar is something crucial for your revenue management strategy and it will also help you make decisions about your hotel pricing policy based on solid data and statistics.

Identify all events that impact your demand. Positive or negative hotel demand generators must be recognized. Once updated, a demand calendar should not sleep. It should be updated every time you identify an event impacting your demand… that means one update a week at least! Other important elements to consider are school and back holidays in your market of reference.

In Hospitality, other types of demand could include:
Constrained or unconstrained demand revenue management – the total demand for a particular date irrespective of a hotel’s capacity.
Elastic or inelastic demand – An inelastic demand means that the demand is not sensitive to fluctuating pricing levels.

Xotels is a leader among hotel management companies. We help independent hotels outperform their competition with our hotel revenue management services and HotelScienz revenue management system.

Posted in Hotel Management